Highload fwdays’19 Conference: Developer Culture in Eastern Europe

Conference Details What is it? A large-scale developer conference that is dedicated to the development of high loaded technological projects, architecture, databases, DevOps, Security, Data Science etc. Date Saturday 5 October 2019 Location Mercure Congress Hall, Kyiv, Ukraine Size Approx. 1000 attendees Website https://fwdays.com/en/event/highload-fwdays-2019 Observations about Developer Culture in Eastern Europe In September 2019, I… Read more Highload fwdays’19 Conference: Developer Culture in Eastern Europe

Leadership For Women Forum Guildford, England, July 2019

Event Details Name: Leadership For Women Forum Guildford What is it?: The Sister Sister Network helps women tap into their natural abilities and become effective leaders, offering women empowering leadership and personal development training and support that enables them to transform their lives and change the world.The theme for this forum was to discuss developing… Read more Leadership For Women Forum Guildford, England, July 2019

InnerSource Commons Spring Summit 2019, Galway, Ireland

The InnerSource Commons Spring Summit 2019 was held on 9-11 April 2019 in Galway, Ireland, to encourage InnerSource practitioners to share their experiences and to collaborate together. An InnerSource approach to development of internal and proprietary software aims to apply open source principals of working between different teams within an organisation, rather than publicly in… Read more InnerSource Commons Spring Summit 2019, Galway, Ireland

Conference Trip Report for DevConf.CZ, CHAOSScon Europe and FOSDEM 2019

DevConf.CZ2019 What is it? DevConf stands for Developer Conference. DevConf.CZ 2019 is the 11th annual free Red Hat sponsored community conference for developers, admins, DevOps engineers, testers, documentation writers and other contributors to open source technologies such as Linux, Middleware, Virtualization, Storage, Cloud and mobile where FLOSS communities sync, share, and hack on upstream projects… Read more Conference Trip Report for DevConf.CZ, CHAOSScon Europe and FOSDEM 2019

Negotiations seminar review: I’m not in the world to make you happy. I’m here to get what I want.

I attended a seminar about tough negotiations. It was fascinating! One of the most useful things I learnt was that bad negotiators get too emotionally involved in the situation. You should never send in a relationship-oriented person to negotiate as you’ll destroy the relationship and the negotiation. This is because a relationship oriented person cares… Read more Negotiations seminar review: I’m not in the world to make you happy. I’m here to get what I want.

What is customer experience and why should organisations care?

What is customer experience (CX)? Bruce Temkin, co-founder of the Customer Experience Professionals Association (CXPA), defines Customer Experience as “the perception that customers have of all their interactions with an organization”. The Cambridge Dictionary highlights that feelings are important, stating CX is ”the way someone feels at all stages of doing business with a company… Read more What is customer experience and why should organisations care?